Returns/Repair
Please follow the steps below to return your product: 1. Confirm and fill out Repair / Return Form - If you would like to proceed with the Repair/Return...
Tue, 23 Oct, 2018 at 4:28 PM
Please follow all the steps below should you wish to return an unwanted or defective product: 1. Read terms and conditions - We encourage you to read th...
Tue, 27 Aug, 2019 at 8:38 PM
May we kindly ask you to drop the attached gcode file labeled "Reset EEPROM" onto your printer SD card. Then insert into your printer and clic...
Wed, 4 Dec, 2019 at 12:58 PM
We would be glad to assist you May we kindly ask for your order reference number, a picture of the manufacturer code, which is a little white sticker wi...
Thu, 27 Feb, 2020 at 9:53 AM
Please see below for your voucher detail Voucher code - Voucher amount - You may use this on your next online purchase with us Thank you The DI...
Fri, 6 Mar, 2020 at 4:06 PM
Thank you for your email We will be glad to assist you May we kindly ask for your order reference number that was given when purchasing the items fr...
Fri, 19 Nov, 2021 at 12:32 PM